The City of Mannheim operates this website of the Welcome Center Rhein-Neckar and strives to make it accessible in accordance with the Baden-Württemberg State Act on Equal Opportunities for People with Disabilities (L-BGG) and Directive (EU) 2016/2102. This accessibility statement applies to the website welcomecenter-rn.de.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA and the European standard EN 301 549 due to the exceptions listed below.
Non-accessible content
The following content is not or only partially accessible:
- Videos: Embedded YouTube videos currently have no captions and no text version. We are working on adding captions.
- PDF documents: Some PDF documents offered for download may not be fully accessible.
On request, we will provide this content in a form that is accessible to you. Please write to us at the address below.
Additional help
Using the accessibility icon at the edge of the screen, you can adjust the display, for example font size, contrast, line spacing or animations. Some content is also available in simple language.
Preparation of this statement
This statement was prepared on 4 November 2026. It is based on a self-assessment of the website using the testing tools axe and WAVE as well as a manual review.
Report barriers: contact
Have you noticed a barrier on this website, or do you need information in an accessible form? Please contact us:
Welcome Center Rhein-Neckar
Email: info@welcomecenter-rn.de
Or use our contact form.
Arbitration procedure
If we do not reply to you, or do not reply satisfactorily, within four weeks of receiving your request, you can contact the arbitration board of the State Centre for Accessibility of Baden-Württemberg (Landeszentrum Barrierefreiheit, LZ-BARR):
Landeszentrum Barrierefreiheit
Arbitration board (Schlichtungsstelle)
Else-Josenhans-Straße 6
70173 Stuttgart
Phone: 0711 123 39375
E-Mail: schlichtung@barrierefreiheit.bwl.de
Website: barrierefreiheit-bw.de
The arbitration procedure is free of charge. Reference is made to the right of associations to take legal action under Section 12 (1) sentence 1 no. 4 L-BGG.
